Please note that our Games Workshop (Warhammer) backorders are on the way but due to the international delays in shipping and production it is taking much longer to arrive. All orders will however ship out as soon as the stock arrives.
Please note that our Yu-Gi-Oh! and MTG preorders are on the way but due to the international delays in shipping and production it is taking much longer to arrive. All orders will however ship out as soon as the stock arrives.
Please note that as per our T&C’s accepted on checkout refunds will only be made if we cannot secure the stock required. This does not include delays to arrival due to shipping and production delays at our suppliers.
A note on order updates. Due to the high amount of preorder and backorders we receive and constantly process for shipping we do not send out updates for every single change that occurs to timelines unless we are unable to secure the items at all or for an extended time. If you would like an update on your order please email us at firstname.lastname@example.org or give us a call. We will respond as soon as we can. We are constantly working on getting products in stock and shipping them.
Tel: 012 998 8574 (pls note this is the number for our physical Store in Waterglen)
Both our physical stores in Pretoria is now open. All online orders are shipping as usual but shipping and back-ordering is still slower than usual.
We are now getting international stock in again but arrival of stock is much slower than normal.
Please note that our Games Workshop (Warhammer) backorders are on the way but due to the international delays in shipping it is taking much longer to arrive. All orders will however ship out as soon as the stock arrives.
With regards to preorders such as TCG items. The local supplier is receiving shipments slowly again and we hope to start sending some of these out with the next week. Please note though that due to delays no exact dates can be given. All orders will ship once they arrive though.
Both our physical stores (Waterglen and Lynnwood) are now open again!
Please note that our hours are currently different than usual though. More info soon!
Please note that as per the governments announcement on 14th May, unfeterred ecommerce can now take place. Orders will now ship without any issues. Our local suppliers are slowly starting to open up also and we are hoping to get some restocks and new releases (Preorders) within the next 1-2 weeks.
With regards to Warhammer (Games workshop) restocks and backorders we are currently consulting with them and our shippers to see if we can start bringing in shipments now or when they would expect us to be able to.
More updates will follow as information becomes available.
Thank you for your patience and support.
We have opened our Waterglen store again under strict access control measures. We are a registered essential service supplier as we now manufacture and sell Sanitizer, hand wash, face shields and face masks.
We are currently waiting for our suppliers to open up again and ship the latest new releases to us. Once these are received they will ship out as soon as possible. (This includes the lastest MTG, YuGiOh! and Pokemon releases)
Our Warhammer supplier (Games Workshop) is now open but we are now waiting until we are allowed to get shipments through customs and delivered to us. This depends on government regulation with regards to the Lockdown.
Thank you for your patience and support!
—A message from us.
Due to the COVID 19 Crisis and the subsequent announcement of a National Lockdown by the President on 23 March 2020 both our physical stores will be closed from Friday 27 March until 16 April 2020. (Last trading day being 26 March) Our online store will however be running some great promotions! Any orders over R 500 will qualify for free shipping. Although our physical stores will be closed, our online store will remain open and we will ship as ussual if they can or again as soon as the Lockdown is lifted including any preorders.
From a personal note we just want to thank everyone who has supported us through-out the years and we wish you all the best during this trying time.
Please keep yourself and your families safe.
From everyone at The Geek Home.